| Your
situation |
Our
suggestions |
|
Localisation:
You are translating and localizing
your site into 3 languages to launch a European business.
You want to be sure it will work with the local customers.
|
Usability testing: You are translating and localizing your site
into 3 languages to launch a European business. You want to be sure
it will work with the local customers. |
|
Intranet
workflow redesign:
You are redesigning
an intranet application for workers in the CRM field of a large multinational
corporation. You want to better support their needs on the
job but you have little insight into what their concerns are. It’s
still early in your requirements phase.
|
Contextual
inquiry: we help you learn how the use the tools now, and what
their needs are
Task
flow analysis: we help you do the initial task planning for your
early design stages |
 |
Beat
the competition!
You are starting
to design a competitor to a well-known investment site. You don’t
want to copy their mistakes, and you don’t know what their users think
of their services overall. You are formulating the basic design and
functionality requirements now. |
Questionnaire:
find out brand responses and attitudes of your target users, and their
response to the competition.
Usability
testing on the competition: get the best analysis of the competition’s
design with a real usability testfocus groups |
|
Customers
confused?
You launched a new
mass market e-commerce site, and your success depends on customers finding
the products and completing their purchases online. You have heard
from customer support that users are confused by the order process on the
existing site, and you want to redesign if necessary. Page
views and sales must increase! |
Usability
testing: Find out if it’s confusing by having real users work with
it.
Task
flow analysis: we can suggest structural improvements to the site
payment process.
Expert
review: We review your whole site and give you advice on your overall
design. |
